Table of Contents
Introductory Remarks & Points of Departure
The Plan
Session 1 Objectives
Things to Keep in Mind
Definition of Evaluation
Key Features of Evaluation
What Folks Often Want to Know: Before and During Development
What Folks Often Want to Know: After Deployment
Why Addressing these Questions Can be Difficult
Why Addressing these Questions Can be Difficult (More)
A Formula for Success: The Evaluatorís Mindset
A Formula for Success: The Evaluatorís Mindset (More)
The General Process of Evaluation
Roles in Evaluation: The Playing Field
The Process Expanded: Negotiation and Contract
The Process Expanded: Questions
The Process Expanded: Investigation
The Process Expanded: Report
Doing Studies: The Great Schism and Some Bad Terminology
Clarification of Terms
Objectivist Approaches: Underlying Assumptions
The General Process of Evaluation
Anatomy of an Objectivist Study
Staging of Objectivist Studies
Example of Objectivist Study: Clinician Decision Support System
Example of Objectivist Study: Clinician Decision Support System
Example of Objectivist Study: Clinician Decision Support System
Underlying Assumptions: Subjectivist Approaches
The General Process of Evaluation
Anatomy of a Subjectivist Study
Progressive Focusing in Subjectivist Studies
Example Subjectivist Study: Patient Education System
Example Subjectivist Study: Patient Education System
Main Take Home Points
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